wo new best practice resources developed by CHEP Australia in collaboration with its supply chain partners are now available to help organisations build the right foundations for effective equipment control.

These resources are designed as guides for organisations to adapt to meet their business circumstances and support best practice in the Australian share and reuse community.

The first resource is a job description example for Equipment Controllers. This highlights what to look for when finding the right equipment controller for your team including key responsibilities and tasks, skills and attributes.

The second resource looks at the processes / actions to support an Equipment Controller to ensure effective equipment control is achieved.

Gaetano Galati, Director Customer Strategy at CHEP Australia, said: “The key to achieving a high performing supply chain that unlocks efficiencies and reduces waste is having the right people in the right positions. This becomes even more important when you look at the share and reuse community, which deals with the physical and transactional flow of equipment on a day-to-day basis.

“Acknowledging this, we are proud to release these two best practice resources alongside our supply chain partners to support organisations find and support the right Equipment Controllers.”

These guidelines have been developed by CHEP Australia’s platform management experts consulting with subject matter experts from its supply chain partners.

Melinda Ward, National Pallet Controller at The Kraft Heinz Company, said: “It is great to see
these guidelines evolve from the workshops held at CHEP’s recent customer forums.

“Featuring valuable contributions from Equipment Controllers from a range of industries,
these should assist to improve the understanding of key skills and behaviours associated
with efficient and effective equipment control.”

Belinda Field, National Manager, Operations, Innovations and Technical Applications at TNT
Australia, said: “These guidelines provide a fantastic foundation to help organisations find,
support and retain the right equipment controllers that will drive efficiencies and effectively
improve equipment management.”

These best practice resources form a key component of the benefits that supply chain
partners receive when they choose CHEP for their supply chain solutions. For existing
customers, access to these resources are available by clicking here.

Additional best practices resources available include:

• Retail Transfer Process  
• Equipment Control Etiquette
• Reference Numbers and Proof of Delivery (POD)  
• ALC Guideline on Pooled Equipment Management
• Recommended key performance indicators to monitor account performance

If you are interested in partnering with CHEP and want to learn more, contact CHEP’s
customer service team on 13 CHEP (13 2437).

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